Privacy Policy

Last Updated: [Date]

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our services or browsing our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Who We Are MPS MEDIA WALLS ] ("we," "our," or "us") is a UK-based company providing [describe your services, e.g., custom media walls and fireplaces]. Our registered office is at:

Riverpark Industrial Estate, Linwood. Paisley, PA1

For the purposes of data protection law, we are the data controller responsible for the personal data we collect and process.

2. Information We Collect

We collect personal information in the following ways:

A. Information You Provide to Us:

Contact Information: When you fill out a contact form, place an order, or sign up for our services, we may collect your name, email address, phone number, and postal address.
Payment Information: When you make a purchase, we may collect your payment details such as credit card information or bank account details. Payments are processed securely via a third-party payment provider.
Communication Data: If you contact us, we may collect any correspondence or information you share, including any feedback, queries, or complaints.
Account Details: If you create an account with us, we collect your username, password, and any other information you provide.

B. Information We Collect Automatically:

Cookies: We use cookies to enhance your experience on our website, track website usage, and store preferences. For more information on how we use cookies, see our Cookie Policy.
Usage Data: We may automatically collect information about how you use our website, such as your IP address, browser type, device information, pages visited, and interactions with the site.

3. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: To process and fulfill your orders, deliver products, and provide customer support.
To Improve Our Services: To enhance our website and services, personalise your experience, and improve our marketing efforts.
To Communicate with You: To send you updates, promotions, newsletters, or other communications, if you have opted in to receive them.
To Process Payments: To securely process your payments and prevent fraud.
Legal Obligations: To comply with legal requirements, resolve disputes, and enforce agreements.

4. How We Share Your Information

We respect your privacy and will not share your personal data with third parties, except in the following circumstances:

Service Providers: We may share your information with trusted third-party providers who assist us in providing our services, such as payment processors, delivery companies, and IT support services.
Legal Compliance: We may disclose your personal data if required to do so by law or to comply with legal processes, such as a subpoena, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, but we will notify you before this happens.

5. How We Protect Your Information

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:

Encryption: Using secure socket layer (SSL) encryption to protect your payment and sensitive information.
Access Control: Restricting access to personal information to only those employees or contractors who need it to provide services.
Data Retention: We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting purposes.

6. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: If you believe the information we hold is inaccurate or incomplete, you can ask us to correct it.
Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
Right to Restriction: You can ask us to restrict the processing of your data in some circumstances.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Company Contact Information].

7. Cookies

We use cookies on our website to enhance your user experience and analyse site usage. For more details about how we use cookies, please review our Cookie Policy.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to read their privacy policies before providing any personal information.

9. International Transfers

If we transfer your personal data outside of the UK, we will ensure that the data is adequately protected in accordance with data protection laws. This may include entering into contracts with third-party providers that adhere to the applicable data protection regulations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make updates, we will revise the last updated date at the top of this page. We encourage you to check this page periodically for the latest information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

[Company Name]
Email: mediawallco@gmail.com
Phone: 07778994514
Address: Riverpark industrial Estate, Linwood, Paisley, PA1

Thank you for trusting us with your personal data. We are committed to protecting your privacy and ensuring you have a safe and enjoyable experience when using our services.